Ruei-Che Chang

Interacting with the real world is a fundamental part of daily life, yet it remains challenging for individuals who are blind or visually impaired (BVI). It demands live, contextual understanding of dynamic environments, along with interactive, multimodal communication to fulfill their sensory and cognitive needs. To address this, my dissertation develops assistive AI systems and frameworks that observe the real world through multimodal sensing, reason about essential information in response to user contexts, and deliver human-like verbal communication to support real-world understanding. First, I explored the design insights of assistive AI agents by investigating how BVI users interact with human-like video AI systems across diverse real-world contexts. Second, with the identified insights, such as a lack of proactivity, I developed a mobile application that analyzes live camera feeds to generate real-time visual descriptions aligned with user goals, delivering them in harmony with the audio environment. Lastly, I extend it with a set of human-like capabilities, such as memory, spatial understanding, and the ability to infer intent from natural interactions, to act as a long-term assistive companion. Ultimately, my dissertation advances a paradigm shift from digital agents to real-world assistive agents that enhance the independence and agency of BVI individuals.

Automated live visual descriptions can aid blind people in understanding their surroundings with autonomy and independence. However, providing descriptions that are rich, contextual, and just-in-time has been a long-standing challenge in accessibility. In this work, we develop WorldScribe, a system that generates automated live real-world visual descriptions that are customizable and adaptive to users’ contexts: (i) WorldScribe’s descriptions are tailored to users’ intents and prioritized based on semantic relevance. (ii) WorldScribe is adaptive to visual contexts, e.g., providing consecutively succinct descriptions for dynamic scenes, while presenting longer and detailed ones for stable settings. (iii) WorldScribe is adaptive to sound contexts, e.g., increasing volume in noisy environments, or pausing when conversations start. Powered by a suite of vision, language, and sound recognition models, WorldScribe introduces a description generation pipeline that balances the tradeoffs between their richness and latency to support real-time use. The design of WorldScribe is informed by prior work on providing visual descriptions and a formative study with blind participants. Our user study and subsequent pipeline evaluation show that WorldScribe can provide real-time and fairly accurate visual descriptions to facilitate environment understanding that is adaptive and customized to users’ contexts. Finally, we discuss the implications and further steps toward making live visual descriptions more context-aware and humanized.

Recent advancements in large multimodal models have provided blind or visually impaired (BVI) individuals with new capabilities to interpret and engage with the real world through interactive systems that utilize live video feeds. However, the potential benefits and challenges of such capabilities to support diverse real-world assistive tasks remain unclear. In this paper, we present findings from an exploratory study with eight BVI participants. Participants used ChatGPT’s Advanced Voice with Video, a state-of-the-art live video AI released in late 2024, in various real-world scenarios, from locating objects to recognizing visual landmarks, across unfamiliar indoor and outdoor environments. Our findings indicate that current live video AI effectively provides guidance and answers for static visual scenes but falls short in delivering essential live descriptions required in dynamic situations. Despite inaccuracies in spatial and distance information, participants leveraged the provided visual information to supplement their mobility strategies. Although the system was perceived as human-like due to high-quality voice interactions, assumptions about users’ visual abilities, hallucinations, generic responses, and a tendency towards sycophancy led to confusion, distrust, and potential risks for BVI users. Based on the results, we discuss implications for assistive video AI agents, including incorporating additional sensing capabilities for real-world use, determining appropriate intervention timing beyond turn-taking interactions, and addressing ecological and safety concerns.

Image editing is an iterative process that requires precise visual evaluation and manipulation for the output to match the editing intent. However, current image editing tools do not provide accessible interaction nor sufficient feedback for blind and low vision individuals to achieve this level of control. To address this, we developed EditScribe, a prototype system that makes image editing accessible using natural language verification loops powered by large multimodal models. Using EditScribe, the user first comprehends the image content through initial general and object descriptions, then specifies edit actions using open-ended natural language prompts. EditScribe performs the image edit, and provides four types of verification feedback for the user to verify the performed edit, including a summary of visual changes, AI judgement, and updated general and object descriptions. The user can ask follow-up questions to clarify and probe into the edits or verification feedback, before performing another edit. In a study with ten blind or low-vision users, we found that EditScribe supported participants to perform and verify image edit actions non-visually. We observed different prompting strategies from participants, and their perceptions on the various types of verification feedback. Finally, we discuss the implications of leveraging natural language verification loops to make visual authoring non-visually accessible.

Blind people typically access videos via audio descriptions (AD) crafted by sighted describers who comprehend, select, and describe crucial visual content in the videos. 360° video is an emerging storytelling medium that enables immersive experiences that people may not possibly reach in everyday life. However, the omnidirectional nature of 360° videos makes it challenging for describers to perceive the holistic visual content and interpret spatial information that is essential to create immersive ADs for blind people. Through a formative study with a professional describer, we identified key challenges in describing 360° videos and iteratively designed OmniScribe, a system that supports the authoring of immersive ADs for 360° videos. OmniScribe uses AI-generated content-awareness overlays for describers to better grasp 360° video content. Furthermore, OmniScribe enables describers to author spatial AD and immersive labels for blind users to consume the videos immersively with our mobile prototype. In a study with 11 professional and novice describers, we demonstrated the value of OmniScribe in the authoring workflow; and a study with 8 blind participants revealed the promise of immersive AD over standard AD for 360° videos. Finally, we discuss the implications of promoting 360° video accessibility.